FAQ
Got a question about Revolution? Please select a category from the right to view our FAQ.
Top Five FAQ:
I've lost my unlock code, what should I do?
Please go here. You will be able to enter your email address and request that your current code be resent to you automatically.
Can you accept a purchase order and where should I send it?
We are happy to accept purchase orders. We have a purchase order form we would like you to fill out and send to us, if necessary as well as any purchase order form issued by your company or organisation:
You can fax, post, or email these to us. Our fax number is
+44 (0) 845 4588487
or post to
Runtime Revolution Ltd.
15-19 York Place,
Edinburgh,
EH1 3EB,
Scotland,
UK
Which edition of Revolution do I need, Media, Studio or Enterprise?
This depends on what you want to do. You can see a feature comparison chart here. Media is the entry level product, great for quick tasks, students, beginning programmers and anyone who wants to try the power of Revolution. Studio is ideal for businesses, shareware authors and anyone who wants to build standalone applications, connect to databases, run CGI's and target multiple platforms. Enterprise allows you to create code on any Revolution supported platform, as well as target multiple platforms, adds SSL security to your code, allows connection to Oracle databases and gives you access to the exclusive improve Revolution discussion group.
Am I eligible for an educational discount and how do I get it?
If you have a .edu (or local equivalent) email address you are eligible for a 30% discount on single user licenses of Revolution Studio and Revolution Enterprise. To receive your discount please email us with proof of your academic status.
We also provide a selection of highly discounted academic Revolution Studio multi license packs, intended for use in the classroom. You can find these in our store, if you don't see the specific pack you need, just enter the number of licenses you want to purchase in the box provided.
If you need more information about educational licenses or want to know if you're eligible, please contact us for more information.
I haven't received my license yet, where is it?
Have you checked your spam filters? This is the commonest reason for you not to have received your licensing email after purchase. Unfortunately you won't always know that an email from us has been trapped, since some ISP's do spam filtering before mail even reaches your inbox. We recommend that you specifically whitelist any email from runrev.com to ensure you receive your licensing information and important customer communications. If you've checked your spam filters and you still can't find the missing email, please email us
